Clear check-out instructions for our guests, to ensure the safety of our cleaning staff and minimise the risk of spreading infection.
For further details on our Coronavirus Cleaning Commitment, feel free to view our Cleaning Checklist pdf., and please do not hesitate to get in touch via telephone +44 (0)1764 652586 or email us at firstname.lastname@example.org
Bookings and Cancellations
Cancellations Arising from the Impact of the Coronavirus. (Updated 22/06/20)
All new bookings for arrival after 1 August 2020 are protected by Master Cancel. This means you can cancel, for any reason, between 60 and 2 days prior to arrival for a full refund.
Prior to August 1st:
If due to a government order requiring a lockdown, or cessation of services so that we are prevented from or otherwise unable to accommodate you for your planned stay, we will issue you a complete 100% refund of any amounts paid for your reservation deposit. Should you otherwise wish to cancel a reservation due to other coronavirus concerns, we will release you from your reservation and issue you a voucher for the amounts you have paid in deposit to be used on future reservations at Loch Monzievaird.
Booking Deposits, Cancellations and other Terms.
Upon booking, a 20% deposit (minimum £100) is required if your reservation. The balance due for your stay is due 56 days before the commencement of your reservation. We will charge your card on file at that time, and notify you of this transaction.
If you must cancel your reservation more than 30 days from the commencement of your stay, you will be offered a voucher equal to 100% of the deposit paid for a future stay, or 50% of your deposit paid. If you must cancel within 30 days from the commencement of your stay with us, you will forfeit your entire 20% deposit, and any remaining amounts paid by you will be refunded to you. If you must cancel within seven (7) days from the commencement of your reservation, you will forfeit your deposit, and all other amounts paid for the reservation.
For any queries regarding out Covid-19 Cancellations Policy, please do not hesitate to get in touch via telephone +44 (0)1764 652586 or email us at email@example.com.
Covid-19 Cleaning Commitment & Cancellations Policy PDF
Covid-19 Housekeeping Checklist PDF